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Since
the tanning lamp is one of the most crucial variables in the indoor
tanning equation, salon owners must not sacrifice quality for price
when purchasing them for their salons. Any successful business owner
knows that profitability results from more than just hard work and
long hours. There are initial investments that must be made to get
that business off the ground and running. And, while the necessary
capital may sometimes seem extravagant, in the long run it usually
pays off. Sometimes, it even means that the company outlives the
competition.
Tanning
salon owners who have outlasted their competitors also have experienced
the benefits of investing in their salons to make them as profitable
as possible. While location, signage, advertising and even attractive
interiors are important, they know that the foundation for their
success lies in their tanning equipment.
One
salon owner in Chicago learned firsthand about the value of high-quality
equipment when he purchased the salon from a previous owner in 1993.
While the former owner had purchased lamps that were among the least
expensive ones on the market, the new owner soon realized that their
results were less than desirable.
After
monitoring his clients' tanning results over a period of time, the
enterprising owner began to notice a pattern: Clients were satisfied
initially with the color they got after their first visit to the
salon, but once their tan faded they had to come in more often to
maintain it.
Additionally,
the intensity of the lamps caused clients' skin to dry out, and
the lamps burned out rather quickly. As a result, he estimated that
buying the less expensive lamps actually was more costly in the
end.
According
to the salon owner, there is a common misconception among salon
owners and tanners alike that the quicker it takes to get a tan,
the better. "Many salon owners concentrate on satisfying their clients
who want color fast as their main criteria when purchasing lamps,"
he says. "What they don't realize is that they are actually spending
more money in the long run because the lifespan of these high-intensity
lamps is significantly less--so their initial purchase may seem
cheaper, they will have to change these lamps more often and that
adds up."
He
goes on to say that he has educated his staff and clients about
the benefits of building a base tan slowly and maintaining a dark
skin tone. "In fact, many people do not know that every time they
burn their skin, they actually decrease their chances of getting
brown later," he says.
Additionally,
the owner of a salon in Tucson believes that high-quality lamps
are crucial to his success. "After two years of using lamps that
I was satisfied with, I decided to try a less expensive brand. Looking
back, it probably was one of the worst things I could have done
for my business," he says. "The replacement lamps that I used got
too hot and as a result so did my customers. The lamps burned so
quickly that I had to replace them after 280 hours--so in essence,
we all got burned."
What
can other salon owners learn from these testimonies? What qualities
should they look for when choosing lamps for their beds?
Besides
finding a lamp that is compatible with the beds in their salons,
savvy owners also must consider two things:
1.
What results are most important to the salon owner?
Longevity of the lamp;
Fast results; or
Both
2.
What type of lamp intensity is most often requested by tanners?
Once
these factors are considered, salon owners also must figure out
how many sessions of use their lamps will provide throughout their
"effective life" (hours that the manufacturer attributes to a specific
lamp.) To demonstrate the importance of this effort, consider the
following example:
| BRAND
A |
BRAND
B |
Estimated
Lamp Life
1,300-1,500 hours |
(a)
600-800 hours |
Sessions/Hours
(In Use)
3 per hour
Based on a 20-minute session |
(b)
3 per hour |
Total
Sessions/Lamp Life
3,900-4,500 sessions
Based on a 20-minute session |
(c)
1,800-2,400 sessions
(C = A x B) |
Estimated
Income/Tanning Session
$4 average |
(d)
$4 average |
| Estimated
Revenue/Bad/Lamp Life$15,600-$18,000(E = C x D) |
(e)
$7,200-$9,600 |
In
examining these numbers, we can see that Brand A, while being a
more expensive brand, has a longer life than Brand B, a compatible
lamp. However, despite the price discrepancy, the real issue is
how many hours that lamp will service the salon owner. To help prove
this point, we have illustrated another equation.
Let's
say that Brand A costs $14.95 per lamp, and the compatible Brand
B costs $8.95 per lamp. Multiplying those costs by 24 lamps, we
arrive at:
| $14.95/Brand
A x 24 lamps |
=
$358.80 |
| $8.95/Brand
B x 24 lamps |
=
$214.80 |
| Total
Difference |
=
$144 |
While
Brand A costs $144 more than Brand B, in reality, Brand A will generate
$8,400 more in revenues for the salon than the other brand. How
does this happen?
Referring
to this example, we see that the revenues generated from Brand A's
lamps equal between $15,600-$18,000 while Brand B's lamps generate
between $7,200-$9,600 in revenues.
$15,600
$18,000
- 7,200 - 9,600
______ ______
$8,400 $8,400
So,
a salon owner could make as much as $8,400 with Brand A, and he
or she won't have to go through the time-consuming process of relamping
(removing and cleaning the acrylics, cleaning the reflectors, removing
and replacing the old lamps, putting the acrylics back in) as often.
Keep in mind that these numbers would vary depending on the specific
conditions of the beds and the salons. (Heat, acrylics, dust, voltage
and bed manufacturer are all determining factors.)
While
this example is merely representative of information that has been
researched with the assistance of salon owners nationwide, it clearly
demonstrates the importance of investing in high-quality equipment
that will go the distance while providing the desired results for
both salon owners and tanners alike.
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